What the marketplace handles
The platform records a service request, keeps homeowner contact details encrypted, creates a privacy-safe preview, checks contractor eligibility and real geographic distance, and sends matching offers through controlled email delivery.
What remains human
Contractors remain responsible for diagnosis, pricing, emergency response, scheduling, permits, licensing, customer communication, and the HVAC work itself.
Contractor location and contact privacy
The public contractor form asks for one business email and, with browser permission, a high-accuracy device location. State, county, GPS accuracy, and an initial service radius are recorded for review. No offers are sent while the location or company remains unverified.
No Supabase runtime dependency
Marketplace records are stored in the project PostgreSQL database. Sensitive marketplace fields use application-level encryption and keyed fingerprints, and encrypted PostgreSQL backups are prepared for the corporate Google Drive recovery path.